1. Introduction
At Mazyane Office Supplies & Services, we want you to be completely satisfied with your purchase. This Refund and Return Policy outlines the conditions under which you can return products.
2. Eligibility for Returns
Products may be returned within 30 days of receipt if they are unused, in their original packaging, and in resalable condition.
3. Return Process
To initiate a return, please contact our customer service team through the Contact Us page. We will provide you with instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Non-Returnable Items
Some items are non-returnable, including custom-made products and items marked as final sale.
6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
7. Changes to Policy
We reserve the right to modify this Refund and Return Policy at any time. Changes will be effective immediately upon posting on our website.
